How can we help?

Popular help topics: pricing, coins,, wallets


A cryptocurrency is a digital or virtual currency designed to work as a medium of exchange. It uses cryptography to secure and verify transactions as well as to control the creation of new units of a particular cryptocurrency. Essentially, cryptocurrencies are limited entries in a database that no one can change unless specific conditions are fulfilled.
Satoshi Nakamoto is the name used by the presumed pseudonymous person or persons who developed bitcoin, authored the bitcoin white paper, and created and deployed bitcoin’s original reference implementation. 
A cryptocurrency wallet is a software program that stores private and public keys and interacts with various blockchain to enable users to send and receive digital currency and monitor their balance. If you want to use Bitcoin or any other cryptocurrency, you will need to have a digital wallet.
The blockchain is a simple yet ingenious way of passing information from A to B in a fully automated and safe manner. One party to a transaction initiates the process by creating a block. This block is verified by thousands, perhaps millions of computers distributed around the net. The verified block is added to a chain, which is stored across the net, creating not just a unique record, but a unique record with a unique history. Falsifying a single record would mean falsifying the entire chain in millions of instances. That is virtually impossible. Bitcoin uses this model for monetary transactions, but it can be deployed in many other ways.


When it comes to purchasing a cryptocurrency you first need to register an account and do the necessary verification. After you have created an account you simply select the crypto that you wish to buy and for what amount. Note that you need to have a wallet to receive the cryptocurrency and its required before you can go through with the purchase.
You can receive the crypto to any wallet of your choosing as long as that wallet can receive the cryptocurrency that you are trying to buy.
We ask you to double check all the information from your account to make sure that there was no typo’s when you entered your details. Reach out to our support team which will be happy to answer your questions and try to solve the problem you are experiencing.

My Account

Yes, to purchase at Coinlager you need to register and create an account.
We need to comply with local AML regulation and may sometimes therefor ask you to confirm your identity.
Yes, but you may need to send us more information about yourself when you reach certain limits.
Yes, in accordance to GDPR you may terminate your account. You can send an email to [email protected] and they will assist.


No, we are a so called “non-custodial” fiat-to-crypto exchange that only allows customers to buy or swap coins.
You can send your purchased crypto to any wallet that accepts the purchased crypto.
We know there are tons of good wallet providers in the space, to recommend a few, without being bias:
Yes, we are always looking for top recommended wallet providers to connect to Coinlager so that we can focus on the crypto exchange part and they can focus on the storage of assets part.


Can’t find your answer?

Get in touch and we’ll get back to you as soon as we can.

Email Us

Technical questions

Have some technical questions? Send us an email and we will get back to you shortly

Email Us